New LinkedIn Policy Penalises User-Made Groups

Wednesday, March 25, 2009 by , under , , ,

An open letter to my Social Media Marketing group on the LinkedIn network, from group moderator Michael Crosson (a typical user, not a LinkedIn employee). If you're on LinkedIn and are using groups, this concernts YOU. You be the judge.

"Hello, everyone - I am using a new feature on LinkedIn to contact you about something very important to all of us - social networking. I'm sure you joined in order to find information and resources, get feedback and network with other people interested in Social Media Marketing.

But LinkedIn has just made some policy changes that have severely restricted what group managers can do and makes the functionality of this group much more limited.

What they have done:

1. Taken away my ability to send you the monthly email newsletter that I have produced in the past. I can no longer access the group's email list.

2. Taken away my ability to send you individual welcome letters or direct correspondence. I can't even view who is a member of this group, it is limited to seeing only 500, not the entire 15,000+.

3. Forced advertising onto profile and other pages - but the group managers do not profit. There is no revenue share. I don't make a dime from any of the work I put into LinkedIn. [Note from Ed: This is just like you creating a web page, and some company putting web banners on your page without you getting any money from the advertising. Cheap.]

4. By disabling the email list download, I now have ZERO visibility into group performance reports that I used to have through my email management system. I can't tell how many people are unsubscribing, how many undeliverable emails there are, etc. etc. LinkedIn has NO reporting capabilities whatsoever.

They claim they had to do this because some unscrupulous managers were building lists for spam. Their response is penalize all the legitimate group managers for the actions of a few bad apples. There are far better ways to deal with this issue.

I pride myself in moderating and managing this group to the best of my ability. For almost a year, we have grown at 25% a month. LinkedIn overall has grown almost at much. The fact is, it is groups like ours that makes LinkedIn successful. But now they are biting the hand that feeds them. My ability to interact and network with you as individual members has been completely hamstrung. This is the only way to reach you individually.

I URGE YOU TO TAKE ACTION AND VOICE YOUR OPINION. Ask them to rescind this heavy-handed and totally unnecessary tactic. Send an email directly to the Founder, Chairman and CEO of LinkedIn, Reid Hoffman, directly on his LinkedIn page:

Thanks for taking the time and for participating in Social Media Marketing. Let's keep growing and improving it, and that means growing and improving LinkedIn, too."

Comment away.

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Lost Generation

Monday, March 16, 2009 by , under , , , ,

Powerful video about change, created by a Chicago student for the American Association of Retired Persons's U@50 challenge (it placed 2nd! I'd like to see what came first...). It was based on "Recrear", a message created by agency Savaglio\TBWA that won a silver lion in 2006.

But that's besides the point: the adaptation is simply outstanding. Well chosen, and well done my Windy City friend -- you chose the right vehicle to get a powerful message across.

Enjoy. (Thanks, Virginie!)

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Sexy Motion Graphicky Goodness

Sunday, March 15, 2009 by , under , , ,

Delicious homemade promo by motion graphics and 3D mighty house Buzz Image, here in Montreal. Enjoy!

Way too sexy... lipdub from Buzz Image on Vimeo.

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Tuesday, March 10, 2009 by , under , ,

(Thanks, Personal Branding Blog!)

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Inspiration Tuesdays:

Tuesday, March 10, 2009 by , under , ,

Inspiration Tuesdays are back! To start off easy, I want you to see these guys:

I'm not sure what they do exactly, because my Japanese skills can be summed up in my ability to politely request an adequate lunch at the nearest sushi bar. My guess is they are a regroupment of flash motion graphics experts, able to create eye-catching presentations in a 512k file. Or maybe a public challenge, requiring flash artists and normal people to shell out their best flash animations in a 512k max file.

At any rate, they held my full attention for the complete showing of this:


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Social Media: Lots of Talk, Not Enough Walk

Monday, March 09, 2009 by , under ,

Scouring the web these days you can find a plethora of blogs, tweets and web sites on which marketing consultants tell you how to "optimize your campaign using social media", or how "Twitter can be a great complement to your integrated advertising campaign". And AdKrispies is no exception. The search for the next great way to market to consumers has spilled much digital ink.

But while this is great from a theoretical point of view, I still fail to see concrete applications of social media inside actual campaigns. Companies are still tip-toeing in social media and emergent communication, and on rare instances will you actually see an actual campaign that's entirely wrapped around social media.

I'm not saying I find this disappointing, but I'm honestly getting a bit fed off with the fact that the hunt for social media information seems to be more important than its actual application. People seem to be on a Twitter craze, posting and reposting everything they find on the matter.
As I mentioned before, blogs are eloquent on the matter. There are five to ten 2.0 social media startups sprouting everyday on the web, "helping me better connect to people and places".

Well, it seems the more I spend time getting connected to people, things and places these days, the less I actually see them. My time hunting for social media is taking too much time, and not generating enough money. If social media is going to be an important part of the communications business, well it should start acting as such.

Monetize, don't just theorize.

Edit: I personally congratulate the people at Skittles for coming up with their new website and its brilliant use of social media. Bold move, yet full of win.

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